Mail-In Rebate Application for MA and NH Customers
Understand the process for submitting a successful mail-in rebate application to help eliminate questions and increase customer satisfaction.
If your customers choose to apply by mail, provide them with a rebate application or show them how they can download one. When they apply by mail they should:
- Complete the appropriate rebate application.
- Include copies of their utility bill and contractor invoice.
- Mail in the completed application form with the supporting documents.
Whether they apply online or through the mail, MA customers can track the status of their rebate application online or by calling 800-232-0672.
*The following equipment incentives are no longer available for Liberty Utilities NH natural gas customers in 2018. On Demand Tankless Natural Gas Water Heaters, ENERGY STAR® Certified Natural Gas Storage Water Heater, Condensing Natural Gas Water Heater, Indirect Water Heater (Must be connected to a Natural Gas forced hot water boiler), Natural Gas Condensing Boiler W/On Demand Hot Water.